Vortex are an ISO 9001 (2015) accredited company. We run a quality management system within our factory and are annually audited to ensure compliance.
The Quality management system covers the following areas:
- Full Traceability of records, processes, and sales orders.
- Traceability of spectral performance and environmental performance of all coating runs
- Process documentation
- Contract review at the outset of every job.
- Training of staff
- Customer feedback and complaints, corrective action procedures.
- Internal Management meetings